Terms and Conditions

Age Requirement

You may only use this Site if you are aged 21 years or over or otherwise over the legal drinking age in your country of residence. If you are not of legal drinking age, please exit this Site immediately.

Return / Refund Policy

We will replace or refund any bottle of wine that is damaged, flawed, or otherwise deemed to be unsatisfactory. We may request that the customer return the unfinished portion of the original bottle for replacement along with any shipping materials and a copy of the purchase receipt. Please Contact Us at 972.542.3030 for assistance.

Order and Shipping Information

Orders are processed Monday through Friday 10 am to 4 pm. Orders placed during processing hours may take up to two days to ship. Order placed on weekends and holidays may take up to an additional 3 days to ship.

Customers requiring specialized delivery service are encouraged to call us directly for assistance in placing the order.

Wine shipments require an adult (21 years or older) signature at the time of delivery. No wine will be delivered to a visibly intoxicated person, and any person unable to produce age verification forfeits their right to receive the shipment until identification is produced. In such circumstances, the order may be held in storage at a local depot until appropriate identification is produced, or it may be shipped back to us in original condition, restocked, and the purchase price refunded.

All costs associated with the returns due to unsuccessful delivery attempts will be charged to the customer.

Contact Us
By Phone 972.542.3030
By Email [email protected]

 

 

By Mail 101 N. Kentucky St., McKinney TX 75069, United States of America